GDPR notice

The CrocoDent operator is responsible for the platform data it decides to collect and use. Some service providers, such as payment, authentication, hosting, and CAPTCHA providers, may process data under their own terms or as service providers to CrocoDent.

CrocoDent processes personal data to provide matching, student account management, contact reveal, billing, fraud prevention, platform security, support, and legal compliance. Depending on the context, the lawful basis may include contract performance, consent, legitimate interests, or legal obligations.

The main categories are patient survey answers, appointment preferences, student profile details, university verification details, contact preferences, account information, billing status, CAPTCHA signals, device and log data, and communications related to the service.

Personal data may be shared with infrastructure, authentication, database, payment, security, CAPTCHA, analytics, or support providers when needed to operate CrocoDent. Student contact details are shared with patients only after the reveal flow.

Some providers may process data outside your country. Where GDPR applies, appropriate transfer safeguards, such as adequacy decisions or standard contractual clauses, may be used when required.

Where the rules apply, you may be able to:

• Be informed about how personal data is processed.
• Access personal data held about you.
• Ask for inaccurate or incomplete personal data to be corrected.
• Ask for personal data to be erased in certain circumstances.
• Ask for processing to be restricted in certain circumstances.
• Receive certain personal data in a portable format.
• Object to certain processing, including direct marketing.
• Ask for human review where solely automated decisions have legal or similarly significant effects.

You may also have the right to withdraw consent where processing is based on consent and to complain to a data protection authority.

CrocoDent may rank or filter student profiles based on survey answers, availability, subscription status, and student profile settings. These suggestions do not diagnose patients, create a treatment plan, or make a decision with legal or similarly significant effect.

To exercise a data protection right, contact CrocoDent through the official support channel provided by the platform. CrocoDent may need to verify your identity before acting on a request.