Last updated: May 9, 2026
Privacy policy
This policy explains the information CrocoDent uses to run patient matching, student profiles, account access, billing, and platform safety.
1. Information patients provide
Patient survey answers may include age range, dental symptoms, treatment clues, preferred clinic dates, and selected appointment times. CrocoDent does not ask patients for contact details in the survey itself. Match results are saved in this browser for up to 7 days so you can return without repeating the survey.
2. Information students provide
Student profiles may include name, university email, phone number, preferred contact method, social profile links, university details, clinical requirements, availability, profile text, photos, billing status, and visibility settings.
3. Study tools and AI processing
When students use study tools such as the Anki Deck Creator or Memory Map, their notes are processed by OpenAI to generate study materials. Students should use study material only and should not paste patient-identifiable details into these tools. Memory Map generation files are temporary and expire automatically.
4. Technical and safety information
CrocoDent may process device, browser, request, authentication, CAPTCHA, and basic log information to keep the service secure, prevent scraping, and diagnose service issues.
5. How information is used
CrocoDent uses information to show relevant student profiles, manage student accounts, reveal contact details after verification, process billing, prevent abuse, provide support, improve reliability, and meet legal or operational obligations.
6. Sharing
CrocoDent shares information only when needed to operate the product. Examples include Supabase for authentication, database, and private file storage; Stripe for payments; Google reCAPTCHA for contact reveal checks; OpenAI for student study tools; email providers for support messages; and hosting or infrastructure providers. Visible student contact details are shown to patients only after the reveal step.
7. Retention and security
CrocoDent keeps personal data only for as long as needed for the purposes described here, unless a longer period is required for legal, billing, security, or dispute reasons. Patient match results saved in the browser expire after 7 days. Memory Map files expire after about 24 hours. Student accounts can be deleted from the dashboard, which removes the profile and uploaded CrocoDent files while billing providers may retain records required by law.
8. Security controls
CrocoDent uses access controls, private storage for student photos and generated files, signed links, row-level database policies, rate limits, CAPTCHA, and security headers to reduce unauthorized access. No online service can guarantee perfect security.
9. Your choices
Students can update profile visibility and contact preferences from their dashboard. Privacy rights that may apply in your location are summarized in the GDPR notice.
10. Children and urgent care
CrocoDent is not designed for emergency care. If a patient is under the age of majority or symptoms are urgent, a parent, guardian, or qualified healthcare professional should be involved as appropriate.
