Privacy policy

Patient survey answers may include age range, dental symptoms, treatment clues, preferred clinic dates, and selected appointment times. CrocoDent does not ask patients for contact details in the survey itself.

Student profiles may include name, university email, phone number, preferred contact method, social profile links, university details, clinical requirements, availability, profile text, photos, billing status, and visibility settings.

CrocoDent may process device, browser, request, authentication, CAPTCHA, and basic log information to keep the service secure, prevent scraping, and diagnose service issues.

CrocoDent uses information to show relevant student profiles, manage student accounts, reveal contact details after verification, process billing, prevent abuse, improve reliability, and meet legal or operational obligations.

CrocoDent shares information only when needed to operate the product. Examples include Supabase for authentication and database services, Stripe for payments, Google reCAPTCHA for contact reveal checks, and hosting or infrastructure providers. Visible student contact details are shown to patients only after the reveal step.

CrocoDent keeps personal data only for as long as needed for the purposes described here, unless a longer period is required for legal, billing, security, or dispute reasons. Technical safeguards are used to reduce unauthorized access, but no online service can guarantee perfect security.

Students can update profile visibility and contact preferences from their dashboard. Privacy rights that may apply in your location are summarized in the GDPR notice.

CrocoDent is not designed for emergency care. If a patient is under the age of majority or symptoms are urgent, a parent, guardian, or qualified healthcare professional should be involved as appropriate.